Information we collect
We collect information directly from you and automatically from your device when you use our site.
Information you provide
- Name, email, phone number, business name, and address
- Requested funding amount, time in business, industry, and other business details
Automatically collected information
- IP address, browser type, operating system, and site-usage data (cookies, analytics)
We do not directly collect banking credentials through our website. However, if you choose to link a financial account through our application process, certain financial data (such as account details, balances, and transactions) may be collected and transmitted securely through our service provider, Plaid.
Categories of information we collect (as defined by applicable U.S. state laws)
- IdentifiersName, business name, postal address, email address, phone number, IP address.
- Commercial informationFunding amount requested, business details, transaction-related data.
- Internet or network activityBrowser type, operating system, and website usage analytics.
- Geolocation dataLimited to business address or general IP-based region.
- Professional or employment-related informationBusiness ownership or role when provided.
How we use information
We use the information we collect to:
- Contact you regarding your funding inquiry by phone, email, or text message;
- Review, process, and support your funding request internally;
- Improve our website, operations, and customer experience; and
- Comply with legal obligations and prevent fraud or misuse.
Information handling and disclosure
We may disclose information only as described below:
- Service providersIncluding financial-data connectivity providers such as Plaid that host, secure, maintain, or support our systems; facilitate account verification; or process financial information on our behalf under confidentiality obligations.
- Legal requirementsWhen disclosure is required by law or necessary to protect our rights.
We do not sell personal information and do not share it for cross-context behavioral advertising. Mobile opt-in data and consent will never be shared with third parties for marketing or promotional purposes.
3.1 Financial account connectivity (use of Plaid)
We use Plaid Technologies, Inc.(“Plaid”) to provide secure connection to your financial accounts for account verification, balance checks, transaction review, fraud prevention, and underwriting purposes.
By proceeding or by linking a financial account, you authorize LendPeak to share your information with Plaid and you authorize Plaid to access and transmit your personal and financial data from connected financial institutions. The information Plaid collects may include account identifiers, account balances, and transaction history.
Plaid uses and processes your data in accordance with its own Privacy Policy, which you can review at plaid.com/legal/#end-user-privacy-policy.
By linking a financial account, you consent to this data being collected, transmitted, processed, and stored by Plaid. You may revoke this authorization at any time by disconnecting your financial institution or by contacting Plaid directly.
Electronic communications & opt-out
By providing your phone number or email, you consent to receive calls, texts, or emails from LendPeak about your inquiry. Message frequency varies; message and data rates may apply. Reply STOP to opt out or HELP for assistance. Consent is not a condition of credit or purchase.
You may also email info@lendpeak.com to opt out.
Your privacy rights
Depending on your state of residence, you may have rights to access, correct, delete, or limit use of your information, and to opt out of certain processing activities.
California, Colorado, Connecticut, Utah, and Virginia residents may request to:
- Know the categories and specific pieces of personal information we collect;
- Obtain a copy of your information;
- Delete or correct your information; and
- Limit the use or disclosure of sensitive personal information, if applicable.
To make a request, contact us by email at info@lendpeak.com or by phone at (888) 744-8119.
You may also authorize an agent to submit a request on your behalf. We will verify your identity before processing requests and will not discriminate against you for exercising any privacy rights under applicable law.
Data security & retention
We use bank-grade encryption and other reasonable safeguards to protect information during transmission and storage. No system is 100% secure, and we cannot guarantee absolute security. Information is retained only as long as necessary to fulfill the purposes described here or to meet legal requirements.
Children's privacy
This website is intended for adults conducting business activities. We do not knowingly collect information from children under 18.
Changes to this policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Your continued use of the Site after changes means you accept the updated policy.
Contact us
California residents may also contact us using the details above for any privacy-specific inquiries under the CCPA/CPRA.
